Report|29 May 2025

Customers Bancorp, Inc. Surveillance Report

Company Profile

  • Customers Bancorp, Inc. (NYSE: CUBI, or “the company”) is a $22 billion asset, bank holding company for Customers Bank (“the bank”). The company is headquartered in West Reading, PA and operates seven full-service bank branches, in addition to loan production offices in various regions of the U.S.
  • The loan portfolio is oriented toward specialized C&I lending with modest CRE and consumer lending. The portfolio includes meaningful multifamily and residential mortgage warehouse loan books. Notably, the company’s exposure to office and retail CRE is low. The bank is active in the syndicated and SBA loan markets and engages in equipment and indirect consumer finance.
  • In August 2024, management entered into a Written Agreement with the FRB connected to enhancing policies and practices tied to digital banking services. The company has made substantial operating changes and investments to address the items cited by the Fed.
  • Strategically, the…
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